Original Paintings: Due to the one of a kind nature of original artwork, all sales of original paintings are final. If your piece arrives damaged in transit, please contact us within 7 days with photos for a replacement or refund evaluation.
Prints, Stationary, Home Decor, and Art Supplies: We accept returns on unused, unopened items within 14 days of delivery. Items must be in their original condition and packaging. Buyers are responsible for return shipping costs unless the item arrived damaged or defective.
Digital Products: Due to the nature of digital files, all sales of digital downloads are final and non refundable once the file has been accessed or downloaded. If you experience a technical issue with your download, contact us using the Contact page and we'll help resolve it.
Custom and Commissioned Work: Custom orders require a non refundable deposit of 50% to begin work. Refunds for the remaining balance may be available depending on the stage of completion, at our discretion.
How to Request a Return: To start a return, contact us on the Contact page with your order number and reason for return, and we'll provide instructions for next steps.
Refund Processing: Approved refunds will be issued to your original payment method within 14 business days of receiving the returned item.